6 - 8 weeks

Automation and Digital Operations Specialist Course

Design practical automations for business tasks, internal tools, and repeatable team workflows.

Learner designing a digital operations workflow with automation and reporting screens

Course Overview

This programme helps learners improve everyday operations with practical automations and clearer digital workflows.

The focus is repeatable business tasks, internal tools, handover notes, and reporting rather than abstract automation theory.

Included Support

  • 3-5 portfolio projects
  • 1 capstone project
  • CV + LinkedIn setup
  • Job placement support (2-8 weeks)
  • Access to job board/community

Who It Is For

  • Learners from admin, operations, support, or small-business backgrounds who want to improve repetitive processes.
  • People interested in no-code or low-code workflow thinking.

Learning Outcomes

  • Identify tasks suitable for automation.
  • Design reliable digital workflows.
  • Document handover and error-handling steps.
  • Present operational improvements as portfolio evidence.

Curriculum

Beginner

Operations Workflow Basics

  • Process selection
  • Inputs and outputs
  • Manual steps
  • Risks

Intermediate

Automation Planning

  • Triggers and actions
  • Data capture
  • Testing
  • Exception handling

Applied

Digital Operations Project

  • Workflow build
  • Documentation
  • Reporting
  • Portfolio case study

Tools and Technologies

  • Spreadsheets
  • No-code automation tools
  • Forms
  • Documentation tools
  • Reporting dashboards

Projects and Portfolio Outcomes

  • Automated admin workflow
  • Internal tracker
  • Operations reporting template
  • Capstone digital operations case study

Career Paths

  • Digital Operations Specialist
  • Automation Assistant
  • Operations Analyst
  • Business Support Analyst

Prerequisites

  • No coding background required.
  • Experience with everyday business admin tasks can be helpful.

FAQs

Is coding required?

The route is designed around practical no-code or low-code digital operations workflows.

What kind of project will I show?

A documented workflow or internal tool that shows the problem, automation logic, testing, and improvement value.

Related Career Guides

Ready to discuss this programme?

Speak with Fekitech Academy about your goals, experience, and the right next step.

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